Care For Your Loved One

Once you have entrusted us with the care of your loved one we will ensure the appropriate respect and professionalism will be shown towards them.

Your loved one will be taken from their place of death to our specialist modern mortuary facilities. We take enormous pride in the quality of our facilities and employ a team of professional, qualified embalmers who work alongside our team of dedicated funeral operatives, who will ensure the right level of care is given.

You might wish to consider providing us with items of clothing for your loved one to be dressed in, maybe a favourite outfit or something chosen by family and friends. Alternatively, we can provide a traditional shroud, although this has become less common as providing own clothing can help when visiting the chapels of rest.

Visiting the Chapel of Rest

In most cases, it will be possible to visit the person who has passed away in our private chapel of rest before the funeral and say your last goodbyes. Some people find this helps them come to terms with the death, especially if it was unexpected.

It is entirely your decision if you wish to visit or not; at the time of arrangement, your funeral arranger will discuss this with you to help you make the right decision for you.

Once the coffin or casket has been decided upon, you will be asked to choose what you would like the person who has died to be dressed in. This could be their own clothes or one of our range of gowns which complement the style of coffin or casket. If you choose their own clothes, we would need a full complement, (including underwear). Shoes may also be worn for viewing but may need to be removed at the final stage before cremation depending upon the material – your arranger will advise you.

Once all of the legal documentation has been completed by the doctors or coroner we will begin our preparation for the chapel of rest. Your funeral arranger will contact you to advise when visiting the chapels of rest is possible. We advise making appointments when visiting the chapels of rest, the usual opening times of all our locations are detailed below. Should you wish to visit outside of these hours we will accommodate you, in some cases additional fees may apply.

We strongly believe everyone entrusted to our care should be treated with the utmost respect and dignity. We always endeavor to make visiting your loved one as peaceful as possible, however, if you require any further care or assistance please ask a member of staff.

  • Backwell

    Monday: 10am - 3pm
    Tuesday: 10am - 3pm
    Wednesday: By Appointment
    Thursday: 9am - 4.30pm
    Friday: 9am - 4.30pm
    Saturday: By Appointment
    Sunday: By Appointment

  • Brislington

    Monday: 9am - 5pm
    Tuesday: 9am - 5pm
    Wednesday: 9am - 5pm
    Thursday: 9am - 5pm
    Friday: 9am - 5pm
    Saturday: By Appointment
    Sunday: By Appointment

  • Filton

    Monday: 9am - 5pm
    Tuesday: 9am - 5pm
    Wednesday: 9am - 5pm
    Thursday: By Appointment
    Friday: By Appointment
    Saturday: By Appointment
    Sunday: By Appointment

  • Southville

    Monday: 9am - 7pm
    Tuesday: 9am - 7pm
    Wednesday: 9am - 7pm
    Thursday: 9am - 7pm
    Friday: 9am - 7pm
    Saturday: 9am - 12noon
    Sunday: By Appointment

  • Westbury on Trym

    Monday: 9.30am - 2.30pm
    Tuesday: 9.30am - 2.30pm
    Wednesday: 9.30am - 2.30pm
    Thursday: 9.30am - 2.30pm
    Friday: 9.30am - 2.30pm
    Saturday: By Appointment
    Sunday: By Appointment